Frequently asked question!
Mission Loop is a data-driven service specializing in video retargeting. It helps recover customers who have abandoned their purchase process. The technology analyzes interests and intent, creates personalized video ads, and delivers them individually on popular video platforms and streaming TV channels, such as Youtube and Amazon Prime Video.
Mission Loop generates personalized video ads that create an emotional connection and highlight a buyer’s specific interests. This results in a significantly higher conversion rate compared to generic videos or retargeting banner ads.
Mission Loop’s technology is designed for e-commerce businesses, as well as service providers and agencies selling a broad range of products or services.
Yes, Mission Loop offers scalable solutions for both SMEs and large enterprises. Our different payment models make it cost-effective even for small budgets.
Mission Loop utilizes GDPR-compliant data, such as browsing behavior, product views, and purchase history, to create personalized ads. User privacy is never compromised.
The Loop Technology identifies users who have browsed certain products for an extended period, abandoned a purchase, or left a form/application incomplete. Based on this data, it creates a personalized video ad, which is then delivered to the individual user on popular video platforms and streaming TV channels, such as Youtube and Amazon Prime Video.
Please reach out to us through our contact form or connect with us on your preferred network. Our support team will do most of the work. Whenever your involvement is required, we will guide you through the process.
The personalized clip is created in less than a minute, while YouTube’s compliance review takes about three minutes. On streaming TV channels this varies a lot and can take up to an hour. However, ads are typically delivered five to six hours after a customer views a product, abandons their cart, or exits a form.
Retargeting psychology suggests that customers can be irritated — or even annoyed — when reminded of a product too soon after leaving a website. A five- to six-hour delay creates a more subtle effect, making the reminder more effective and positively received.
Yes, you can provide existing videos, images, and logos, which will be integrated into the personalized video ads. These materials help maintain brand consistency.
The platform offers extensive customization, including colors, fonts, and text—ensuring the branding aligns with your company’s identity. You can define these elements together with your account manager during the master video creation process.
Yes, our dashboard allows customers to track all campaign performance metrics and due to the programmatic nature of the campaigns, adjustments can be made easily and at any time.
We offer a variety of billing models, typically tailored to your project and budget. Contact us via our contact form or your preferred network so we can get to know you better.
Yes, we are strong advocates of the ‘try before you buy’ strategy. Of course, we offer you the opportunity to thoroughly explore our service before entering into a contract.
We offer a variety of billing models, typically tailored to your project and budget. Contact us via our contact form or your preferred network so we can get to know you better.
Yes, there are no hidden fees. Our pricing covers all services, including video creation, hosting, delivery and media buying.
Depending on the pricing model, we agree on different notice periods with you. These are discussed in detail before signing a contract and typically range from a few days to up to one month. There are no long-term commitments.
For direct collaboration, we accept payments via credit card, PayPal, and/or bank transfer. When working through a network, payments and compensation are processed by the respective network.
All data is processed in compliance with GDPR regulations and secured using the latest encryption technologies. Please reach out to us if you would like to learn more about our IT infrastructure and security measures.
Anonymized data is used. Cookies and tracking pixels help analyze user behavior and click paths, which the AI then processes.
Only the AI system and the technical team responsible for platform maintenance have access. No data is sold or shared with third parties.
Yes, our platform adheres to all GDPR requirements, including accountability and user consent protocols.
Mission Loop remarketing videos are delivered primarily on YouTube and Amazon Prime Video. We do support a variety of other platforms and streaming TV channels as well. Please reach out to us if you have a specific requirement.
Yes, the retargeting ads are automatically formatted for both desktop and mobile devices as well as TV.
The Mission Loop support team is available during Eastern time office hours.